Company Info 2017-12-04T15:03:57+00:00

About Drummond Catering

Here at  Drummond Catering you will find the best high end commercial catering equipment at unbeatable prices. We sell top-end catering equipment and we supply to restaurants, cafes, pubs, hotels, clubs, bars, professional chefs, commercial and commercial kitchens of all kinds. Our team of experts are constantly working round the clock to source new products from all over the world to help us expand our range with only the best quality products.

We are one of the UK’s number one suppliers for catering equipment. We sell products such as stainless steel sinks, cookers, fryers and lots more! We also sell a wide range of electric convection ovens, gas ovens, hot and cold display showcases, spiral dough mixers, mincers, slicers, kebab machines, refrigeration equipment and the list goes on. We have built a reputation for meeting the demand of our customers and providing them with a great service.

As a family run business we pride ourselves on providing a personal friendly service. If you need to speak to someone directly or if there is something you need which is not on our website, we will be more than happy to help with any of your requirements you may have.

As our product range is constantly expanding everyday, please check our website regularly for new product updates and fantastic special offers!

We ship daily from our warehouse based in North Cambridge and also accept bulk wholesale orders , so please feel free to contact us for wholesale discounts. For the best quality commercial catering equipment look no further!

Thank you for visiting and we look forward to helping you soon!

James Drummond
Director

 

Privacy Policy

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Google Ads

Google, as a third party vendor, uses cookies to serve ads.

Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

First Time Buyer

We have put together a guide detailing use of certain areas of the site and questions we often receive from customers new to the site. If you have a query concerning site usage that is not answered here then please email us and we will do our best to help.

Topics covered in this section are:

Searching and browsing for products.

Search

  • A simple Search box can be found at the top right of every page on the website. You can use this to search for keywords (such as ‘oven’).

Browse

  • Browse through the categories from the left hand menu.
  • You can also browse items through the menu at the top of the page.

Adding and removing items from your basket.

Adding to the Basket

  • To add an item to your basket, enter the quantity required into the column marked ‘Qty’ and click ‘Add to Basket’.
  • In addition to clicking the ‘Add To Basket’ button, you can also press the enter button on your keyboard.

 

Changing Quantities or Deleting from the Basket

  • If you wish to change the number of items or remove items completely from your basket you will need to go to the ‘Cart’ screen by clicking the ‘My Cart’ at the top of the page.
  • Once in the ‘Basket’ screen you can overtype the number required in the ‘Qty’ column and save your changes by clicking the ‘Update’ button located next to the number field, or if you are amending more than one item, by clicking the ‘Update all Quantities’ button at the top of the ‘Qty’ column. You can also press the enter key on your keyboard.
  • If you wish to delete an item completely then click the ‘Delete’ button located at the end of the row.

 

Fast Order

  • You can check-out through Paypal immediately with our Paypal Express button.
  • Alternatively you can call us to place your order direct over the phone.

Saving delivery addresses.

When you initially register you are asked for your invoicing address, but you can store, edit and delete multiple delivery addresses for later selection when you go through the checkout procedure.

To use this facility you must be logged into your account. It is accessed from the ‘My Account > Address Book’ screen.

Payment options and VAT.

Credit and Debit Cards, Phone Payments

We accept all forms of payment through Paypal.

You can also order over the phone with a credit or debit card.

VAT

Prices on the site automatically display excluding VAT.

Delivery Charges.

Please check our delivery guide.

Shipping Information

We take great care to pack your item carefully so it reaches you in mint condition. We use the best couriers in the business to ensure your product reaches you in not only a timely fashion but in perfect condition. Please be sure to give us a call if you have any questions regarding shipping.

Why Should You Buy With Us? 

  • We ship from our warehouse monday to friday, and delivery from ship date normally takes 1-2 days.
  • We offer FREE shipping to most UK locations.
  • If you have any queries about when your item will be shipped or will arrive, please contact us on 01954 231030.
  • We use leading business carriers to ship to but we request that you carefully check your package before accepting delivery.
  • If your package is damaged in any way, please refuse the item and contact us on 01954 231030.

We will ship to the whole of the UK, Ireland and most of Europe. Our listed postage cost (FREE) is for standard UK addresses only – if you live outside of the UK, or are unsure if you have a standard UK address, please contact us for a quote.

If you prefer, you can collect your item from our depot in Cambridge. Please contact us to arrange this.

Shipping is to standard UK addresses only, the following postcodes require an additional charge, please call us for a quote before you purchase.

Please review the below chart for more shipping information that will incur a charge:

Returns, Repairs & Terms of Sale

In the unlikely event that you are not 100% happy with your purchase we operate a free 14 day money back guarantee on our products. What this means is if you’re not completely satisfied with your purchase you can return it to us within 14 days of purchase unused and in its original packaging for a full refund or replacement – whichever you prefer.

Returns are accepted within 14 days if your product is unwanted as long as you return the item unused and  in its original packaging, however you will need to pay your own return postage costs.

If you need to make a return, please give us a call on 01954 231030.

Thank you for your business.

Repairs

At Drummond Catering we pride ourselves on the high standard or servicing and customer support we can provide. The standard warranty offered on our products is one year (parts and labour). All our engineers are highly trained and have specialised knowledge of all our  products.

Terms of Sale

The following terms of sale apply:

1. Please check your item before accepting delivery.

When your item is delivered, please check your item before accepting it. If it is damaged please refuse the item and call us on 01954 231030. We may not be able to replace or refund your item if you sign for it as ‘goods un-damaged’ and not as ‘goods damaged’ when you refuse it.

2. We accept returns within 14 days (only items that are unused, un-damaged and in their original packaging).
If your product is unwanted you can return it to us as long as you return the item unused, un-damaged and in it’s original packaging. You will need to pay your own return postage costs and be responsible for the item if it is damaged in transit. A 25% re-stocking fee will be applied.

3. We offer a 12 month back to base warranty (manufacturing defects only).
Our back to base warranty lasts for 12 months but only covers manufacturing defects. We reserve the right to either send out a replacement part or have your item returned for repair, replacement or refund at our own discretion. If an item does have to be returned under our back to base warranty you will be responsible for the cost of delivery to and from our Cambridgeshire depot.

4. We’re sorry but delivery costs are non-refundable.
We can only issue refunds for the cost of the item; we do not refund delivery costs.

 

Trade Accounts

Are you interested in opening a trade account with us? Are you a registered business looking to expand your product portfolio? You could qualify for a trade account today.

Please submit a request through our contact form here and we will get back to you ASAP.

Trade Account Benefits

  • Trade prices
  • Wide array of delivery options ranging from next-day, pallet delivery, single unit delivery and more.
  • Bespoke product sourcing so if you need something we don’t have, call us and we can arrange for your products to be ordered in.
  • An assigned account manager to manage your orders and prices.

Conversion Charts

Weight – Grams to Pounds & Ounces

Grams Pounds & Ounces
10 g 0.25 oz
20 g 0.75 oz
25 g 1 oz
40 g 1.50 oz
50 g 2 oz
60 g 2.5 oz
75 g 3 oz
110 g 4 oz
125 g 4.5 oz
150 g 5 oz
175 g 6 oz
200 g 7 oz
225 g 8 oz
250 g 9 oz
350 g 12 oz
450 g 1 lb
700 g 1 lb 8oz
900 g 2 lb
1.35 kg 3

Volume – Litres to Fluid Ounces & Pints

Litres Fluid Ounces Pints
55 ml 2 fl oz
75 ml 3 fl oz
150 ml 5 fl oz 0.25 pint
275 ml 7 fl oz 0.50 pint
570 ml  19 fl oz 1 pint
725 ml  24 fl oz 1.25 pint
1 litre  33 fl oz 1.75 pint
1.2 litre  40 fl oz 2 pints
1.5 litre  50 fl oz 2.50 pints
2.25 litre  76 fl oz 4 pints

Measurement – Centimeters to Inches

Centimeters Inches
3 mm 1/8 inch
5 mm 1/4 inch
1 cm 1/2 inch
2.5 cm 1 inch
3 cm 1 1/4 inch
4.5 cm 1 3/4 inch
5 cm 2 inch
6 cm 2 1/2 inch
7.5 cm 3 inch
9 cm 3 1/2 inch
10 cm 4 inch
13 cm 5 inch
13.5 cm 5 1/4 inch
15 cm 6 inch
16 cm 6 1/2 inch
18 cm 7 inch
19 cm 7 1/2 inch
20 cm 8 inch
23 cm 9 inch
24 cm 9 1/2 inch
25.5 cm 10 inch

American Measures

Food Type Cups Metric Imperial
Flour 1 150g 5 oz
Castor & Granulated Sugar 1 225g 8 oz
Brown Sugar 1 175g 6 oz
Margarine / butter / lard 1 225g 8 oz
Sultanans / Raisins 1 200g 7 oz
Currants 1 150g 5 oz
Ground Almonds 1 110g 4 oz
Golden Syrup 1 350g 12 oz
Rice 1 200g 7 oz
Grated Cheese 1 110g 4 oz
Butter 1 110g 4 oz

Oven Temperatures

Celsius Farenheit Gas Mark
140 ºC 275 ºF 1
150 ºC 300 ºF 2
170 ºC 325 ºF 3
180 ºC 350 ºF 4
190 ºC 375 ºF 5
200 ºC 400 ºF 6
220 ºC 425 ºF 7
230 ºC 450 ºF 8
240 ºC 475 ºF 9

Buying with Drummond Catering

  • We ship from our warehouse Monday to Friday, and delivery from ship date normally takes 1-2 days.
  • We offer FREE shipping to most UK locations.
  • If you have any queries about when your item will be shipped or will arrive, please contact us on 01954 231030.
  • We use leading business carriers to ship to but we request that you carefully check your package before accepting delivery.
  • If your package is damaged in any way, please refuse the item and contact us on 01954 231030.